Free my paws were beyond helpful with my needs. They went out of their way to answer all questions and make sure that the whole process was as simple as could be. I am very happy I reached out to them and would gladly recommend them to anyone in the future.
Samantha Loraine Black
Very efficient, easy, and got exactly what I need. Highly recommend! I’m
I had several question about my order, Jarad responded to my questions and followed through until my reference letter was completed. Great Service!
THANK YOU FOR YOUR SUPPORT IT'S MY WISH THAT NO ONE HAD TO HAVE A SUPPORT ANIMAL BUT THAT'S NOT TO BE WITH ALL THE SADNESS THAT FLOODS IN WHEN YOUR BELOVED DIES AND YOUR LEFT IN THIS WORLD ALONE. THEY ARE SUCH COMFORT AND BEING ABLE TO TAKE THEM WITH YOU TO LEAN ON FOR THE LOVE YOU LOST IS AMAZINLY COMFORTING THANK YOU AGAIN
I was quickly called to confirm my needs and I also received a call from the therapist on how to use the letter for my housing needs...I have used them before and will use them again..highly recommend..
We are very pleased and would like to thank you for helping us. We felt very helpless when told we would have to move unless we could get an emotional support letter and you came through with great glory for us, thank you!
Took a little while to have someone get in contact with me after submitting the questionnaire but after I reached out they were super quick to reply and very helpful through the whole process. The ID card I purchased looks amazing.
Amazing service, help and support.
Very fast and professional
Compassionate and caring therapist
Took a few days before getting a response, but after the first response the service was great and professional! I would totally recommend!
AWESOME!!!! Very quick had my paperwork with in 48 hours would recommend this site to anyone that needs emotional support letter for housing or plane did this for my daughter thank you freemypaws
Fast service. Great customer service. I am happy with my purchase and couldn't ask for anything more. Plus, the ID card for my pupper is adorable!
Great job and easy to help what I needed
Free my paws was timely, responsible and super helpful as I navigated the process with a tight deadline.
Therapist was thorough and caring. :ok_hand::skin-tone-3:
Well done folks. communication was slow but improved. Thanks for the help to make me and my dog acceptable under most circumstances Regards ROBERT
My planned trip was becoming a dread because of anxiety. When I contacted Free My Paws, I was immediately encouraged. The process of getting the necessary paperwork to have my dog with me was clear and concise. The turnaround time and commutation was stellar. Angel (my rottie) and I are very grateful.
We had Dr Kim as our therapist and she was truly amazing! She made sure we understood were we stand legally and returned my phone calls immediately
Fast and easy
Nadia Achcar Messier
Highly recomendable they were very efficient and gave me the support I required promptly
The therapist was very quick to respond to all emailS
Deborah Paulmann Perla
Couldn't have been happier, customer service is beyond awesome, and fast!! Highly recommend this!!
Thank you so much, it was just perfect!
She was awesome and sooo informative.
Thank you for your help. With appreciation. It really helps me.
Thank you so much for helping Marcus fly with me!
Easy and friendly
Couldn't have asked for a better or easier experience. This is my first time applying for an ESA and the process/experience was awesome! I am going to recommend this to everyone. Thanks Free My Paws :paw_prints:
Cody Mc Cargar
Very quick and friendly
Easy process with quick turn around time. Thank you!
The turn around time for the Therapist Reference Letter was so fast. All questions I had were answered through email, and I felt respected and cared for throughout the entire process. I would definitely recommend this service to anyone needing to register their pet as an emotional support animal.
Free My Paws is my go to company ! Thank you for the Amazon service!
Great service/ care and very reliable! Quick to respond to emails if you have any questions and will work with you to get your letter on time!
No headache, fast and easy, as long as you complete the questionnaire in full and in detail.
It took a long time for someone to reach out to me after I completed the questionnaire, but once someone did I had a fantastic experience. Dr. Nygaard was AMAZING and was fantastic to talk to. Thank you!
Quick and easy! Definitely recommend. I needed a reference letter immediately, and this site was so helpful. Really nice therapist too
Very pleased with your help have picked out a dog and can’t wait!!
You guys got back to me in less than two days. I feel so much better with me ESA living with me. Great company!
Really needed it fast and quick. Processes was in a matter of at least 48 hrs and therapist was the nicest of course
I was travelling with my ESA dog, I had an old ESA but was out of the date, which was not acceptable to Delta Airlines. I needed a new ESA letter in a hurry. Free-My-Paws did a great job for me and brought the therapist on the line and worked with us to check my situation professionally. And the therapist understood all my conditions, requests and she eased my growing anxiety triggered by the expiration of my last EAS travelling document. I got the EAS letter right away after the conversation with the therapist from Free My Paws. Delta Airlines accepted the newly issued letter from this nicest therapist. My dog stayed on my lap and the seat flew from San Francisco all the way to Atlanta. My dog and I both are happy. Thanks! Free My Paws :)
I recommend FREE MY PAWS to everyone! The therapist called me in just a couple of days and was very kind to me. She also provided me the letter I needed in order to fly my dog with me, taking away the anxious feeling of having to leave my dog behind when visiting my family. Thank you!
The therapist I talked to was very nice and gave me some recommendations for my own mental health, besides my emotional support animal. The customer service was also very responsive!
Great turn around time and also provide ALL of the airline forms required and did not uncharge per form. I switched providers after finding this service.
This letter makes it possible to know that I will have the comfort of my dog with me so that I can travel. My anxiety and stress can be limited by having my companion. No worries about being rejected in hotels and airlines.
The process was very helpful and smooth. It was also very timely and completely efficient.
Thank you for all your help and understanding to make this happen
It was an easy and comfortable process. Kim the therapist called and made me feel very comfortable and walked me through the whole process.
Very professional and very quick.
I'm very afraid because today is a day that I was going to take one of my dogs away from me but I just submitted the letter to the leasing office I'm afraid that what is what's going to happen I would love this someone could give me a call to give me my spirit back up again and to help me maybe to you no thank you call and to speak to the leasing property Manager about that letter because I'm really afraid I feel like nothing I feel so empty it feel like like I'm dead that's what I feel
Max age is 9 months old : birthday 2-27-2019
Easy to use and quick response for the letter. Therapist was very friendly and helpful to answer my question.
I have used this service for about 5 years now and really like the customer service. They are great
The app with super easy to use just some simple questions the therapist that called was very nice and understanding of my needs would definitely recommend
You won’t regret it
I appreciate how quick and painless it was to apply
Great fast service! The grammer wasn't perfect, but overall I am completely content with what I received!
Such an easy process. Definitely helpful to be as detailed as possible with your screening questions about your medical history. I love that they sent all the airline information and paperwork too really taking all the stress out of the travel process.
I booked a flight and realized after my paperwork for my pet had expired. I was able to contact my doctor and get everything sorted for my flight super fast and on time to not create any delays. Will continue to use Free My Paws every year for renewal. Never have any issues traveling!
It was a super easy process and I got my letter so quickly! It’s nice to know that I have access to my therapist if I have any kind of issues!
Quick, easy process! Very understanding and kind!
They were helpful, reliable, professional and worked quickly to get my results
Thorough and responsible
The response time was very fast which is what I needed for my situation. Very thorough with the letter for housing and travel needs.
Always reliable and great customer service!
The questionnaire was very thorough and helpful. Response was timely. Directions were clear and well laid out. All procedures were professionally carried out.
I am very happy with the housing letter I received form you because it will help me to find a home with my doggy.
Great therapist experience and amazing customer service!
I am very satisfied and happy for everything to have worked! I thank all the support!
Got my letter via email quickly! So glad I found them I’m able to keep my fur baby! I don’t know what I would’ve done without them!
Professional; quick responses to inquiries!
The therapist was professional and understanding!
This was very easy process and it works out great for Oreo and I.
It was very easy and smooth to apply and obtain my Pet ESA letters through this service. I would definitely recommend it to anyone.
Fast efficient service.
The gentleman I spoke with over the phone helped me so much!
Freemypaws, was great to work with! I would 100% recommend them
Excellent company with great service
Very professional and fast!
I hace used Free My Paws for three years in a row and I have received a fast response everytime.
Easy to order and got my products soon.
Excelent service and instant custumer service!!!
I love they’re communication and concern about you. They send emails to check on you and your pet
I absolutely love Free My Paws!!! They are amazing!!! They are friendly, helpful, and very down - to - earth. The company registers your service animal at no cost, and you can order picture ids, service tags, and more at the most affordable prices on the internet. I have recommended them to many people, and will continue to in the future.
Excellent, quick service! It was very easy and straight forward to use. I got a response back within 2 days. Would recommend to all needing ESA paperwork.
placed an order 1 month ago, still never received it!
Excellent service from product offering, response time and support. Would highly recommend!
I've used My paws with nothing but the best. I have ptsd but everyone has respected my dog. I'll travel to Jamaica alone and have been there will no problem w my German Shepherd
This is a very good program to use and that’s why we are loyal customers.
I love the product and my family like a lot.
I researched many of the companies offering ESA letters. Some other companies were an outright scam. I also checked the Better Business Bureau reviews before chosing Free My Paws. Finally they offer the best value in my mind as they will not only give you your Mental Health Professional's letter, but also prepare the specific form letter for each airline! When I had an issue with not finding the forms, my Mental Health Professional was accessible and made sure that I received the forms promptly (I was looking in the wrong place) All in all, this company is well familiar with the requirements for ESA letters, ask for good basic initial info as to why you feel you may need an ASA, the Mental Health Professional interviews you based upon your initial description of your mental health situation and then makes an appropriate decision. I found the whole process very orderly and appropriate! I am glad I chose Free My Paws. Finally, I had no problems with the airlines, I followed their directions, and after their review, I was promptly approved to travel with my ESA which really took a huge weight off my shoulders.
Excellent! Really thorough and answers all questions immediately!
Great service and resource for anyone who is in need of help to keep their loved one with you despite landlords unfair prejudices against dog breeds.